US-based Client Part-time Advance General VA (4 hrs daily)

US-based Client Part-time Advance General VA (4 hrs daily)

Role Overview:

The client is a relationship coach, who provides relationship counseling by supporting clients and members in learning how to connect. This can include educating how to hug, creating a safe place to share individual needs, and supporting intimate relationships from a place of connection. The person in this role will be in a “right-hand” position to the CEO. This person will assist the CEO in all aspects of running the business – offering eyes, ears, and hands to help with overall operations. The ideal candidates must possess a willingness to share their valuable insights and propose creative, thoughtful ideas to the team for process improvements along the way.

Work hours:
Night time shift (US client) – Mon-Fri at 12am-4am PH time daily

This role requires experience and knowledge in the following Apps: 

  • Infusionsoft (recently rebranded to Keap) – a MUST!
  • Asana
  • Thinkific
  • LastPass
  • Google for Business
  • Dropbox
  • Survey Monkey
  • WordPress
  • Zoom
  • Canva
  • Acuity
  • Circle
  • WordPress
  • Signnow – preferred

Important Note: If you do not have experience in the other tools (except that Infusionsoft/Keap is a MUST), kindly include in your cover letter the similar tools you have previously used for work. 

VA Task/Skill Overview

ADMINISTRATIVE SUPPORT:

  • Email management with a maximum 24-hour response time (during weekdays)
  • Scheduling appointments
  • Accounts receivable assistance, such as:
    • Setup and manage payment plans
    • Contact customers re failed / missed payments
  • Documenting, creating and updating process docs for all tasks

CUSTOMER SUPPORT:

  • Retreat enrollment management, such as:
    • Answering Questions
    • RSVP management
    • Enrolling Friends and Partners
    • Waiver management
    • Supporting the Participants with other needs (log in access, Zoom link, etc)
    • Membership Support, such as
      • Onboarding and Off-boarding members
      • Managing agreements
      • Renewals and Expirations coordination
      • Coaching Session Tracking and recording delivery
      • Maintaining a relationship with customers enrolled in our programs so that they have personal connection with us every month at a minimum
      • Other community group care including welcomes, birthday, anniversary and engagement posts
      • Technical support for membership and community platforms (Login, access, etc) navigation, how to’s
      • Processing feedback and testimonials

SALES SUPPORT

  • Keep sales pipeline up to date (Infusionsoft/Keap Governance)
  • Scheduling / engagement / follow up emails with templated responses

Key Attributes:

  • Commitment to long-term work with this US-based company
  • Having the right motivation for long-term work 
  • Proactive in attending to his/her responsibilities
  • High level of attention to detail 
  • Strong communication skills in both written and verbal
  • Pattern Recognition, which means one can learn from recurring events, and therefore problem-solve 
  •  Works well in any team environment 
  •  Integrity – can be entrusted to work reliably and autonomously

Minimum Technical Requirements:

Internet Speed: Download: Minimum 50MBPS, Upload: Minimum 20MBPS (will be checked live during your Zoom interview)

Computer Specs: i3/Ryzen3 or equivalent, with at least 8GB RAM (will be checked during Zoom interview)

Back up internet (a MUST): at least Mobile Data (Personal Hotspot)

How to submit your application:

Make sure to attach and submit the following in our VA Application Form:

  • Link to Intro Video
  • Updated Resume
  • Profile image file
  • Link to portfolio

Learn More about Our Angel Nation: https://prezi.com/view/kJuHwZwdXr2PhJjiY3ec/

Recruitment Period: For Ongoing pooling

Click here to submit your application

Why Join Us

Free-Job-Hunting-Placements

Free Job Hunting & Placements

No Commissions or Fees

Above Industry Salary Package

On-Time-Pay

On Time Pay

Weekends-Off

Weekends Off

Flexible Work Shifts (Day or Night available)

HMO-Prepaid-Coverage-After-6-Months

HMO Prepaid Coverage After 6 Months

VA Training & Support

Incentives & Bonuses

Team Bonding Activities

Annual-Company-Team-Retreats

Annual Company Team Retreats

Recruitment Steps

Recruitment-Diagram

Virtual Assistant Activities

Company-Trip
Play Video about Company-Trip
US-based Client Part-time Advance General VA (4 hrs daily)
Scroll to top