General Virtual Assistant with Calls

SALARY RANGE: $900~ AUD FULL-TIME ROLE(40hrs/wk)

Outsourcingangel is a social enterprise with great company culture. At Outsourcing Angel, we call our remote family our Angel Nation and we’re proud to create a happy work-from-home life for our Virtual Angels and their families. Please visit our website outsourcingangel.com to know more.

TO APPLY YOU MUST FILL OUT THIS FORM:

Job Description (REQUIRED):

1. ADMINISTRATION:
- Telephone Calls
- Email Enquiries
- Social Media Enquiries (Not Social Media management just client enquiries via social media)
- WordPress: Post updates for Events
- MailChimp: Newsletter campaigns
- MindBody: Class booking platform (experience here not required)

Minimum Technical Requirements:

Internet Speed: Download: 20MBPS Upload: 5MBPS (will be checked during zoom interview)
Computer Specs: i3/Ryzen3 or equivalent, with 8GB Ram (will be checked during zoom interview)
BACKUP INTERNET: at least MOBILE DATA(HOTSPOT)

Software/Programs required:

Mailchimp
WordPress
Mindbody Online (CRM)
Softphone
Slack / whatsapp
Asana
G-Suite

Skills required:

Administration/Client Support

Tentative work schedule:

9am – 5pm Mon-Fri SYDNEY, Australia, or 7am-3pm Mon-Fri PH time

Key Attributes:

High level of attention to details
Strong communication skills in both written and verbal
Highly Organised
Works well in both team environment and autonomously

TO APPLY YOU MUST FILL OUT THIS FORM:

Other info(More details during onboarding with the team):

This is a remote/homebased-job. Kindly apply to the form and follow instructions.
Payout is Semi-monthly, the 1st and 15th day of the month via Wise(previously TransferWise; also supports e-wallets such as PayMaya, and Gcash)
Health card when requirements are met
- VA Prepaid health card (InLife/Philcare) are distributed annually in the month of December. The VA must not have an active client service ticket to avail this benefit.
- Teleconsult Fee Reimbursement. The VA must not have an active client service ticket to avail this benefit.
Performance appraisal and bonus schemes
- Upgrade and Upsell Bonus
- Angel Points – Monthly Bonus
- Performance Bonus – Quarterly Bonus
Total of 10-Day Accrued Leave Credits Per year for Part-time and Full-time VAs
Company Trips(subject to current restrictions due to pandemic) and Other Company Online Events(Valentine’s Day Event, Couples Night and Singles Night, OA VA Market Fair, Angel Tournament, Christmas Party)
Impact to Society – Making a Difference with OA Love Projects through working with Outsourcing Angel.
After 1 or 2 weeks, our recruitment team may have already shortlisted candidates, if you weren’t contacted, kindly move forward and thank you for your time.